FREQUENTLY ASKED QUESTIONS

  • What products do you manufacture?

    We specialize in manufacturing Capsules, Powders, and Liquids and the packaging of Tablets and Softgels for the natural dietary supplements industry. We provide both contract manufacturing and private label manufacturing.

  • What is your minimum order for a single ingredient encapsulation?

    The minimum order for encapsulation of a single ingredient is 25,000 capsules.

  • What is your minimum order for the encapsulation of a blend?

    Minimum order for encapsulation of a blend is 50 lbs.

  • How long does it take to process my order and receive the items?

    Lead time for first time orders takes between 12-16 weeks, depending on the ingredients and packaging required.

  • Do you provide ingredient testing and ingredient control in your manufacturing process?

    Yes. Identity Testing is a requirement of all raw materials, this can be as fast as 48 hours if a common botanical is being used and up to 14 business days if strength or marker testing is required.

  • Can you provide a manufacturing process that is organic certified?

    Can you provide a manufacturing process that is organic-certified?

  • Can you provide a manufacturing process that is Kosher certified?

    Yes. Kosher certification requires documentation review and fee prior to manufacturing, let one of our sales reps know if your product needs to be Kosher certified.

  • Can you provide a Master Manufacturing Record on an order?

    Yes. Master Manufacturing Records (MMR's) are required for each unique formulation and batch size. Discuss with your sales rep your required batch size(s) to ensure uniform manufacturing. The FDA now requires that supplement manufacturers prepare and follow a written Master Batch Record (MBR), also referred to as a Master Manufacturing Record.

  • What is your labeling procedure / requirements?

    Label Claims - no drug claims can be made on labels. All labels are reviewed by FDA legal council for approval for use before manufacturing, it is advised to share artwork before printing so changes can be made quickly.

  • Do you provide "Certificate of Analysis" documentation on all orders?

    Yes. Once you become our customer, we can provide a Certificate of Analysis, Product Specifications, and other available documents upon your request. All products are shipped with a quality control-approved CofA (Certificate of Analysis).

  • Can you provide research and development and consultancy help?

    Yes. We have over 40 years of experience in the industry and can help with every step of the process, including research and development. Do you have an idea, we can help you bring that idea to fruition. We can perform some initial weight checks for the correct size capsule and/or bottle size for your brand new products.

  • Do you store product for your customers?

    No, we manufacture and ship the full batch directly to you, the retailer, for shipping and distribution to your customers.